To pass my ITIL Foundation Certification Exam (2011), I had retained the services of 1SIMPLE1. From the first contact via phone, I was able to speak directly to Mr. Sidibe who took the time to explain the certification process in detail. And, every time I called, he was always happy to give me the requested additional explanations. Of the three competitors that I called (I will not name the other two) 1SIMPLE1 has totally distinguished itself. For this, I recommend anyone who intends to take the ITIL or other certification exam to use 1SIMPLE1’s services. The service is excellent.” Gonel Joseph, Business Analyst, IBM (LGS Quebec), 2016.

I was fortunate to work with 1SIMPLE1 to set up a one-stop shop for IT users in our organization. It knew how to use his knowledge of the ITIL repository in order to implement the appropriate processes specific to our reality. Its sense of organization and analysis as well as Its calmness allowed him to deliver a quality project, while respecting planned schedule and budget

Canam Group recently used the services of 1SIMPLE1 as part of a LEAN Improvement Project to document IT processes at Canam.

The documentation was delivered on time and it was perfectly in line with our expectations, and the communication with 1SIMPLE1 was always cordial and professional.

I do not hesitate to recommend its services.